Intelligent Transport Systems (ITS) for Bus
Trapeze's ITS solution is already helping large, complex bus operations such as Singapore LTA and TFL in London.
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ITS is a scalable, integrated technology solution
Integrated technology to plan, operate and monitor bus operations provides and ensures your services run efficiently and effectively.
The powerful, scalable capabilities of the Trapeze ITS platform helps tackle the multiple challenges of increasing ridership while managing increasingly complex networks and fleets to deliver reliable, on-time services. It connects operational tasks with a central system, collecting and communicating key information in real-time.
Monitor operations, provide accurate real-time information to passengers and react to incidents proactively and effectively. Gain insights into the services delivered and ensure you're meeting service quality benchmarks. Better on-time performance will deliver a quantifiable increase in passenger satisfaction.
Our end-to-end experience in the transport industry allows us to pin-point the simplest but most effective solutions to providing the right outputs and outcomes for your bus operation.
Technology that reduces average wait times and increases service reliability.
‘Headway Management’ is a proven way to address customer expectations for high-frequency public transport services. Read blog
Transport Interface Management: Partnering with you
We have the experience to manage the process end-to-end, from the Initiate phase through delivery, deployment, and support. Our experience building custom interfaces for vehicle equipment like passenger information systems and desired backend systems helps customers with the connections and data required for business success. ITS technology is already delivering benefits for TFL London and Singapore LTA.
Gain visibility and control over tasks
Trapeze ITS modules are tailor-made for buses, covering areas of planning, operations, Automatic Vehicle Location and Control (AVLC), ticketing, headway management, real-time passenger information (RTPI), incident response, depot management and business analysis.
Trapeze Intelligent Transport System Capabilities
Deliver service control, passenger information and business reporting with a scalable integrated solution.

Real-Time Control
Increase the efficiency of operational command centres through a centralised operations system. Scale modules and capabilities to your specific business needs. The ITS system actively informs control centre dispatchers when incidents occur, enables dispatch and communication with vehicles, and provides an accurate overview of all operations.

Signs & Displays
Improve the customer experience by providing accurate, up-to-date passenger information. Along with next-stop announcements, the ITS updates destination text on internal and external signage, as well as smart devices and prepares data for multi-functional in-vehicle displays. The control centre can use the on-board computer to communicate with passengers or listen-in to the vehicle during emergencies.

Smart Operations
The ITS automatically calculates vehicle positions at all times to automate: vehicle monitoring; standard operating procedures; driver relief monitoring, and timetable adherence data collection. Trapeze ITS is intuitive and easy to use and can be configured to specific organisational needs as well as individual user requirements.

Incident Decision Support
Trapeze’s Operations Control Centre gives dispatchers and controllers full access to ITS functions to respond to incidents as they occur. Users can react quickly to problems on the network, detect and manage errors or disturbances, and deploy vehicles and crew in the most effective configuration relevant to the incident at hand.
How Trapeze ITS helps key stakeholders
Make public transport more attractive to passengers by exceeding their expectations with services that are reliable, frequent, safe and efficient.
Transport Authorities
Connect the moving parts of your system with centralised, scalable technology to collect, communicate and analyse comprehensive operational data. Gain all information necessary to ensure that services are delivered according to required benchmarks.

Transport Operators
Improve safety, security, ease of use, frequency and on-time running to ensure passengers reach their destinations as quickly and smoothly as possible. Keep customers informed with accurate real-time information; manage disruptions and special events more efficiently.

Passengers
Meet expectations by delivering frequent, on-time services supported by accurate real-time communications: before travel, street side and on board. Provide easy ticketing access and enhance the passenger experience to make public transport the preferred choice.

Drivers
Provide accurate real-time information to drivers, depot control centre and passengers through automated communications. Reduce time spent on manual communications by optimising in-vehicle and external signage to convey current operations.

Service Controllers
Reduce the number of manual tasks that need to be completed to enable more effective, quicker communication between system controllers and drivers. Enable control centres to communicate with vehicles collectively or drivers individually for quick incident response.

Executive Management
An integrated central source of data for reporting and statistics helps manage operator contracts to ensure they meet KPIs. ITS allows for consistency in the delivery of services across large, multi-operator networks, optimising operations to increase efficiency.

Customer Testimonials
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