You need technology that stays robust and functional in extraordinary situations so that your organisation can respond to emergencies and disasters effectively.

High availability solutions are vital for service delivery and you need reliable, secure communications up and running at all times.

The Trapeze Emergency Response system is a proven, scalable mobile data solution that enables mission-critical wireless communications. It interfaces with your existing computer aided dispatch (CAD) system and includes a communications subsystem, a management facility and mobile clients.

Guaranteed uptime

The system provides fault-tolerant communications through the use of multiple communication carriers and automatic failovers to redundant hosts. The built-in contingencies within the Trapeze Emergency Response system guarantees reliable exchange of information between first responders and dispatch for improved service and faster response times.

This redundancy in carriers also saves you money without sacrificing network coverage.

Trapeze’s system can integrate with multiple carriers including:

  • Commercial networks with 3G or 4G
  • Private government-run networks
  • Satellite communications

You can prioritise these networks to always connect to the cheapest option possible. The system will automatically switch networks to maintain connectivity at all times.

Stay in control

The system connects your vehicles to your dispatch centre’s CAD system for real-time monitoring of operations and automatic vehicle location (AVL). This gives you the opportunity to explore new ways to improve performance or increase efficiency.

Once you have AVL installed, you will be able to implement new technology such as traffic light prioritisation or integrate your fleet maintenance software with vehicle information.

Additional services

The Trapeze Emergency Response system is also backed up by a suite of professional services that are provided on request. This includes:

  • A 24-hour support hotline
  • Field maintenance
  • Service level agreements for issue resolution within an agreed timeframe

It is also possible to add on custom features such as vehicle reverse camera integration and incorporation of Bluetooth or WiFi-enabled peripherals like mobile phones.

Computer Aided Dispatch (CAD) Integration

In-Vehicle Communications

Automatic Vehicle Location (AVL)

Optimised Job Dispatch

Multi-Carrier Integration

Vehicle Telematics