How Keolis Norge Saves Time on Duty Planning

Keolis Norge AS runs a light rail operation in Bergen, Norway, running 20 trains and managing a workforce of 100 employees.

Background

When Keolis Norge were to create brand new duty plans with short notice due to an unforeseen change in timetables, they did not have time to do this using the partially manual planning method they had previously used. Therefore, they got help from Trapeze who initially produced the duty plans for them using the Trapeze System optimisation module.

After that, Keolis Norge chose to implement the module, and today they can produce duty plans on their own, much faster and better than before.

Results

• Several days’ work is now done in just a few hours
• Statistics allow data evaluation for plan effectiveness
• Independently create duty plans
• Legal rules and agreements integrated into planning
• Equipped to facilitate future expansion