Arriva Sweden has 2,500 employees and operates regional trains, commuter trains and trams throughout Sweden, as well as five major operational depots. Arriva, like all other rail operators, need to manage their workforce needs which involve complex requirements and conditions. These conditions can change frequently and can be hard to manage using time-consuming manual systems. Disruptions can further complicate matters, and it can be difficult to adapt to new operating scenarios and manage compliance.
Arriva Sweden have used Trapeze’s Rail Workforce Management (WFM) software since 2012. The software allows Arriva to model all rail activities, workforce requirements, and associated costs quickly and efficiently. They know the personnel and financial impacts of all potential schedule changes, and the software allows for effective disruption management.
Overall, the system efficiencies save Arriva time and money, and improves the working lives of their employees.
Transportation Service: Light and Heavy Rail
Solution: Trapeze Rail Workforce
Download the full Arriva Sweden case