Case Study
“Rail planning and workforce management will never be good enough without the right tools and mindset. However, it will always continually improve when the right solutions are available to help execute good ideas. Trapeze’s workforce management technology allows us to develop plans that are grounded with facts and evidence, and we trust the system outputs and results.”

Araz Zeighami, Personnel Planning Manager – Train Division
Arriva Sweden


Arriva Sweden has 2,500 employees and operates regional trains, commuter trains and trams throughout Sweden, as well as five major operational depots. Arriva, like all other rail operators, need to manage their workforce needs which involve complex requirements and conditions. These conditions can change frequently and can be hard to manage using time-consuming manual systems. Disruptions can further complicate matters, and it can be difficult to adapt to new operating scenarios and manage compliance.

Arriva Sweden Case Study – Rail Workforce Management Technology | Trapeze Group

Arriva Sweden have used Trapeze’s Rail Workforce Management (WFM) software since 2012. The software allows Arriva to model all rail activities, workforce requirements, and associated costs quickly and efficiently. They know the personnel and financial impacts of all potential schedule changes, and the software allows for effective disruption management.

Arriva WFM Results and Success

  • Efficient workforce planning
  • Accurate personnel data
  • Qualification and licence tracking
  • Compliance and accreditation management

Overall, the system efficiencies save Arriva time and money, and improves the working lives of their employees.


Transportation Service: Light and Heavy Rail

Location: Sweden

Solution: Trapeze Rail Workforce

Download the full Arriva Sweden case

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