Juggling All the Variables of Customer Satisfaction

Trapeze Blog

Author: David Panter

David Panter has over 20 years of experience in Intelligent Transport Systems (ITS) with a focus on public transport, emergency services, and taxi. With a strong engineering and commercial background, David understands the issues involved with developing, delivering, and maintaining a modern ITS platform. David is responsible for helping the Trapeze ANZ Government customers realize the value inherent in Trapeze ITS solutions.

Juggling All the Variables of Customer Satisfaction

By David Panter August 14, 2018

How to balance operating conditions, organisational priorities and deliver a great passenger experience even in the face of unforeseeable disruptions.

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The Signs They Are A-Changin’

By David Panter March 29, 2018

Delivering passenger information on the street is a constant challenge, particularly with the demand for environmentally-sustainable solutions and tight budgets. By David Panter

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