Technology for Ambulance

Solutions designed to support providing the right care, at the right time, at the right place.

Supporting Critical Health Services

With a team who are truly dedicated and passionate about what they do, Trapeze understands the impact ambulance services have on people’s lives.

In an industry where providing essential health services and excellent care is paramount, it is crucial patients receive the right care, at the right time, at the right place.

To meet these objectives, our business is solely focused on delivering solutions that connect patient journeys to influence better outcomes.

Find out how Eve, our UX Specialist, is using human-centred design to improve paramedic working conditions.

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Enabling a Connected Patient Journey

In a high-pressure environment where every second counts, our technology enables seamless communication between your control centre, paramedics and volunteers, ambulances, and hospitals – helping meet response targets, increase paramedic safety and wellbeing, improve ramping, and deliver on community expectations.

Our innovative technology helps meet these challenges - and includes real-time vehicle status, location updates, shift management, asset management and clinical handover.

The Trapeze Ambulance Management Solution (TAMS)

Support your team with a proven solution that delivers accurate, real-time data and business intelligence.
Empower your stakeholders to make data-driven decisions, influencing outcomes at every stage.

Our technology is tailor-made to connect all ambulance stakeholders.

The Connected Control Centre
and Operations

The Connected Paramedic

The Connected Vehicle

The Connected Clinical Destination

What Challenges Do You Face?

Find out how Trapeze’s end-to-end, tailor-made ambulance software provides capabilities for organisations small and large.

Leadership & Strategy

Have visibility across all ambulance functions to analyse and improve services. Make better decisions using data-driven insights. Use business intelligence to support meeting your KPI's whilst mitigating risk and improving the duty of care for your team.

Ambulance Operations & Fleet

Send the right person and vehicle to the right place at the right time. Know each vehicle's location and status at any point in time. Save time and money while mitigating risk and increasing safety. Keep your ambulance fleet and assets in a state of operational readiness. Provide a lean, efficient service while reducing fuel and maintenance costs using accurate insights.

People and Culture

Provide information to paramedics easily to enable efficient incident response. Increase safety, security, and visibility to enable them to arrive at their destination as quickly as possible. Empower first responders to manage demanding situations with secure, real-time, emergency communications at any location. Apply automated solutions to better manage pre and post incident activities.

Technology & Systems

Equip your ambulance authority with a complete, secure, centralized, and intuitive solution. Specifically designed to manage large, multi-network, geographically dispersed ambulance fleets and personnel. Integrate your existing third-party systems and technology with the versatility of an open, flexible end-to-end platform, and benefit from local Trapeze support.

Trapeze Global Ambulance Association Connections

The Council of Ambulance Authorities (CAA)

The CAA represents the eleven statutory ambulance services across Australia, New Zealand, and Papua New Guinea. The collective paramedic workforce of 17,000 and 11,000 volunteers are renowned for their clinical skills, knowledge, and experience. CAA represents a unified voice for the pre-hospital sector, working to respond to changing community needs with patient-centred practices. Their work in the pre-hospital sector seeks to build on the strengths of ambulance services, address their challenges and promote the unique role they play in the health and wellbeing of all communities to governments, agencies, and the public.

ITS Australia

ITS Australia is the peak body for advanced transport technology, supporting the delivery of safer, more efficient, sustainable transport solutions. ITS Australia works on behalf of more than 130 member organisations to promote the development and deployment of technologies that enable all Australians to move more safely, efficiently, and sustainably through the nation’s transport networks. ITS Australia advocates the application of communication, data processing, and electronic technologies for in-vehicle, vehicle-to-vehicle, vehicle-to-infrastructure, and mode-to-mode systems to increase transportation safety and sustainability, reduce congestion, and improve the performance and competitiveness of Australia’s networks.

Customer Testimonials

"Trapeze technology and experience is pivotal to helping us realise our connected journey strategy"

Kim Fazackerley, Manager of Technical Services
Ambulance Tasmania

View Full Case Study

Emergency Response

"Trapeze has lots of experience in this sector and the knowledge they’ve gained is priceless. IT for emergency services is about harnessing the way we work, and I think Trapeze has done that."

Tim Blake, Operational Support Manager
New South Wales Ambulance, Australia

View Full Case Study

Trapeze Ambulance Industry Resources

Articles

Ambulance: The Connected Journey

Applying technology to move from a connected clinician to a connected journey can influence better patient outcomes.

E-book

eBook: The Connected Paramedic

Moving beyond a connected ambulance to a connected paramedic.

Case Study

NSW Ambulance Upgrades with Integrated Technology

NSW Ambulance anticipate network savings of over $1 million p.a. through an integrated platform.

Whitepaper

The Ambulance Horizon – an Industry-Led Journey: White Paper

Explore the findings of ideas on the future of the ambulance presented by delegates at the CAA 2019 congress in Perth.

Blog

Situational Messaging for Emergency Services

Find out how a centralised mobile messaging system that talks to MDTs helps manage information in emergency service organisations.

Blog

Ready to respond, always.

Find out more about the advanced technology keeping ambulance fleets and assets in optimal operating condition.

Articles

CAA Article: Collective Knowledge Guides COVID-19 Response

By Tim Lawson, Solutions Manager, Trapeze Group

Articles

CAA Article: 2020 Council of Ambulance Authorities Australasia and Trapeze Ideas Board

Find out more about the winners' submissions, and their ideas

Webinar

Webinar - CAA and Trapeze Interactive Ideas Board Webinar

David Waters, Council of Ambulance Authorities CEO & guest speakers discuss the ideas raised.

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