The Trapeze Taxi Business Management solution is a sophisticated dispatch, operations and fleet management system purpose-built for large-scale taxi enterprises.
Highly configurable, reliable and capable of handling large volumes of work, the system provides a complete environment for the automatic processing of bookings including:
The vehicle reservation and dispatch component is an advanced solution for control centres, with real-time fleet information for call-takers and customer bookings with optional automated booking capabilities.
The fleet management module facilitates communication between drivers and dispatch; supervisory monitoring and reporting; and fleet tracking.
Administrative tools for driver management, dashboards and reporting are integrated with these solutions for a streamlined, whole-of-business system.
Trapeze’s taxi solution has open APIs that give you the option of creating customer-facing mobile apps or websites with real-time information and booking capability. This allows you to offer bookings via smartphone, online web forms and call centre.
Scalable, configurable and reliable, it can manage bookings, driver dispatch and communications to facilitate smoother operations and improve customer service.
Payments and revenue management
Advanced job dispatch, customer job notifications and flexible job booking methods
Automatic Vehicle Location (AVL), asset management and navigation
Driver management and safety
Live dashboard reporting and management reporting