Mar 23, 2017
The International Association of Public Transport (UITP) India’s seminar in Bengaluru was held on 6 and 7 March. If you missed out, here’s a quick recap. By Mel Pecen
I had the privilege of attending and speaking at the International Association of Public Transport (UITP) India’s seminar in Bengaluru, India on 6 and 7 March. The theme was IT Solutions for Public Transport. If you were not able to attend this event, here’s a quick recap of the great speeches and thought leadership pieces that we heard there.
The consistent message from speakers throughout the seminar was that it’s time for India’s public transport sector to invest in IT. The engagement of technology is no longer a nice-to-have for the Indian public transport market, but a prerequisite to evolve, provide better services for their customers and improve utilisation of operator assets.
Many prominent public transport figures were highlighting that India is now at a precipice: they’ve come as far as they can with manual processes; public transport operators need to make an investment in technology to get better outcomes and increase efficiency.
There were some fantastic speeches by transport companies at the forefront of innovation such as Bridj and Uber, pressing home that change is happening all around. Transport today is all about addressing the needs of the commuter, and the data you collect can be used to provide a much-needed service to the customer.
As an active member of the Australian bus industry where the use of technology in operations, planning and management has been pervasive for decades, I regard this as an exciting time for Indian public transport operators.
They are starting from a clean slate with so much technology available to them. As long as they have a clear vision on where they want to be in the future, it is likely that there is an IT solution already in the market to help them get there. Nothing is impossible.
For example, we provide industry-focussed solutions built for specifically for bus operations. From a planning and scheduling tool to a day-of-operations system that covers everything from when a driver walks into a depot until he leaves at the end of the day, Trapeze has solutions specifically designed to address the issues and problems that operators face.